ALL orders within the United States ship USPS Priority Mail and FEDEX Ground and rates will be adjusted up or down based on actual shipping costs. Orders being shipped to a military address, P.O. Box, Hawaii, Puerto Rico or U.S. Territory Address will also ship via Priority Mail. All USPS & FEDEX shipments are insured.
Orders outside the United States are shipped USPS Air with Insurance. These rates will be adjusted up or down when required for best shipping rate.
The UPS Shipping option is only used internally for dropship from manufacturer.
If you choose Regular Delivery your package should arrive in approximately 5 to 10 business days. If you choose Express Delivery, your package should arrive 1 to 2 business days from the day after it was ordered.
Any order placed after 8:00 am EST may not be printed out & processed until the NEXT business day. (So if you place an order on Friday at 10:00am EST or later, it may not be processed until Monday morning). Weekends or holidays are not counted as business days.
It takes approximately 1 to 2 business days to process your order (with the exception of orders being sent via Express Delivery). Most of our orders are processed the very next business day after you've placed the order however some orders do take longer mainly due to credit card authorization, security issues and high volume. We pride ourself on fast service and we frequently process and ship orders the same day they are placed.
If you choose Express Delivery and that item is temporarily unavailable, In which this does not happen often and you will contacted as soon as possible.
Orders going to a P.O. Box or military address, can only be shipped via Priority Mail and cannot be shipped Express Delivery. Most orders arrive in a very timely manner. Shipping times cannot be guaranteed. If you live at a military address overseas, you should still choose USPS Priority Mail.
Please note that circumstances do arise that are beyond our control, i.e. - extreme weather conditions, lost or misrouted packages due to UPS or USPS, as well as credit card authorization problems. In these situations, the delivery time can be delayed and expected shipping times are not guaranteed. We do everything within our control to expedite every order as soon as we receive them.
Hello International Customers!
If you live outside the United States, please read the following page very carefully. Here you will find all the details regarding our International Shipping Policies.
All international packages are sent via USPS International Mail. Packages are always insured and all packages must be signed for when delivered.
Please note that the customer is responsible if any duties & taxes are imposed by your country at your country's border.
Custom fees are very common especially when ordering from the United Kingdom. We have no control over these charges and cannot predict what they may be. Customs policies differ from country to country. For more information we suggest that you contact your local post office and or your customs dept. before placing your order.
* Very important - If you refuse any delivery of a package due to customs fees, You are responsible for all costs of shipping to and from the destination.
Packages take approx. 5 to 7 business days to arrive to their destination. Shipping estimated costs are: $20.00 for a small packages. $30.00 for a medium sized package). Shipping costs will be calculated at checkout and are determined by weight & destination. We will adjust shipping rates accordingly up or down to meet the best price available.
* If you are paying by Credit Card, please read the following:
Our on-line merchant service allows us to verify most international Visa & Mastercard orders. (As opposed to AMEX which always offers international address verification services). In the case where your issuing bank does not participate in the international address verification service, you will be contacted via email and be requested to fax over a copy of your Visa or Mastercard credit card statement/bill. If this is the case, please feel free to cross out any information you feel is personal - we are only interested in seeing your credit card number on the same document as your name and billing address. Fax is 734-429-2096 or E-Mail us We apologize for any inconvenience but unfortunately international on-line fraud is very common and we find it essential that all orders, domestic and international be verified