Shop With Confidence • Questions? Concerns? Call us at 1.734.429.7355

We know how daunting it might seem to place an on-line order, especially for those who are new to shopping on-line. That's way we offer our satisfaction guarantee to all of our customers, whether you're a satisfied return customer or a first time buyer.

We only offer products which are in New, Authentic and Mint Manufacturer Sealed Condition.

  • We must be notified of any returns within 7 days of you receiving your product(s). N0 RETURNS ARE EXCEPTED AFTER 30 DAYS.

  • The product must still be in MINT FACTORY SEALED CONDITION. If a toy is opened, played with, and broken, we cannot accept it back. If opened and/or un-sellable merchandise is returned to us, we reserve the right to deduct up to 50% from your refund. If the item's factory seal is broken, we cannot accept the item back. Please pack your returns with care.

  • If returns were in our error (for instance, we sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use USPS First Class Mail or Priority Mail. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. Your credit card will be refunded for the shipping, or store credit can be issued to you.

  • If the return is not due to an error on our part (i.e.- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 25% re-stocking fee will be deducted from your refund. Any unauthorized return is subject to a 50% restock fee.

  • Here at we sell the hottest toys and collectibles. We do everything possible to keep the hard to find items in stock during the Year and especially Holidays and this is why prices fluxuate on certain items ie: All the Hottest Toys on TV, TV Shows and Movie Toys, Tamagotchi, Video Now, TMX Elmo, Baby Alive, Easy Bake Oven, Designer World, PlayStation, Japanese Models & Action Figures. Items of this nature are not 'returnable' for any reason other than it having been received in a damaged or defective state. Please do not hesitate to call us to see if your product is returnable.

  • Model kits need to be opened and thoroughly inspected before a single piece is removed from any grids.  If you are missing any parts or any are broken, the entire product must be returned - we do not stock or have access to replacement pieces or grids.  We will inspect the entire product to determine the deficiency before taking action.

  • If you see that there is a problem with any product, please do not hesitate to call @ 734.429.7355. We will be happy to assist you in any feesible way.

  • Custom made sports jerseys are not returnable except in the case of manufacturer defect or error in the customization (on our part).  Please be sure to double check spelling, numbers & team before submitting your order!  No orders for jerseys, jackets or t-shirts can be canceled after 24 hrs of placing an ordering. If any order is cancelled after this time there will be a 20% re-stock subtracted from the total of the order.

Refunds will be issued approx. 7 business days after we receive the item(s) back. Please note during the holiday season it may take up to 2 weeks for a credit to be issued.

Please make sure to include your order number with all returns!

Please ship your returns to:
1382 Industrial Dr Ste 2
Saline, MI 48176

Our Cancelation Policy

Orders may be cancelled as long as they have not been processed or shipped - usually the next business day. Please contact Customer Service to see if your order has not yet been processed and can still be canceled. Once an order has been processed it can not be canceled. Cancelation fees will be applied if policy is broken.
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Our Customers Say ...
  • Walloffame is a great place to shop. I could not find the HOTTEST TOY - Bakugan - in the store anywhere. Walloffame had it here on-line, with reasonable pricing and excellent selction. THANK YOU. My child will LOVE the upcoming Holidays.

    - Mike Smith, TX

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